GNC is focused on providing the best ongoing management and support to our clients’ business systems and infrastructure. GNC offers the following managed services:
Application Support
Handle all installing, upgrading, networking, and maintaining of programs.
Interface Management
Monitoring and supporting inbound and outbound interfaces, troubleshooting issues or errors, and validating results.
Configuration Management
Manage acquisitions, solution development, organization redesign, and mergers.
Change Control Management
Manage all requested changes to business systems including changes to programs, interfaces, configurations, reports, and security.
Upgrade Management
Provide extensive upgrade knowledge and experience to deliver the best upgrade methodologies.
Infrastructure Management
Manage the systems, network, capacity, environmental, and overall service operations.
Report Development
Provide reports with various levels of detail including status reports, dashboards, and progress charts.
IT Support Functions
Help desk, call center, training, and upgrades.